Higen Sports is committed to protecting your privacy. We have prepared this Privacy Policy to explain our practices regarding the collection, use, and protection of Personal Information obtained from users of our website and services.

By using our services, users consent to the collection and use of their Personal Information in accordance with this Privacy Policy. You also represent that you have all necessary authorizations to use our services, including providing and processing Personal Information. We collect and use the information you provide to us, including information obtained through your use of our services. We may also use this information for internal purposes such as developing, improving, enhancing, and marketing our services in a manner consistent with this Privacy Policy.

This Privacy Policy has been prepared in accordance with applicable data protection and privacy laws and is intended to ensure open and transparent management of Personal Information.

Please read this Privacy Policy carefully to understand how our website collects, uses, protects, and otherwise handles users’ Personal Information.

If you do not agree with any part of this Privacy Policy, we will be unable to provide our services to you, and you should discontinue use of our website and services.

Although we may attempt to notify users of changes to this Privacy Policy, it is your responsibility to review this Policy periodically. We reserve the right, at our sole discretion, to modify or revise this Policy at any time. Continued use of our website following any changes constitutes acceptance of those changes.

Information We Collect

1. Information You Provide to Us

When you contact us or submit inquiries, we may collect personal information such as your name, email address, phone or WhatsApp number, company name, and other relevant details. If you communicate with us via email, we may retain the content of your messages, your email address, and our responses. We may also collect general information related to your use of our services.

Information We Collect Automatically When You Use Our Services

When you access or use our website, we may automatically collect certain information, including:

1. Log Information

We collect information about your interaction with our website, such as browser type, language preference, access times, pages viewed, IP address, and referring website URLs.

2. Device Information

We may collect information about the device used to access our services, including hardware model, operating system and version, browser type, and unique device identifiers.

3. Location Information

With your consent, we may collect general location information to enhance website functionality, improve user experience, and provide region-specific services.

4. Cookies and Other Tracking Technologies

We use cookies and similar tracking technologies to personalize your experience, remember preferences, and analyze website usage. Cookies are small data files stored on your device that help us improve website performance.

Cookies do not grant us access to your computer or Personal Information beyond what you choose to share. You may manage or disable cookies through your browser settings; however, disabling cookies may affect certain website features and functionality.

How We Use Your Information

  • Respond to inquiries and fulfill service requests
  • Provide quotations, samples, and manufacturing services
  • Improve and optimize our website and services
  • Communicate with users regarding inquiries, orders, or updates
  • Send promotional or marketing communications where permitted

Email Communications

By providing your email address, you consent to receiving communications related to our services, including legal notices, service updates, and responses to inquiries. We may also send newsletters or promotional communications.

You may opt out of promotional emails at any time by following the unsubscribe instructions provided in such emails or by contacting us directly. Even if you opt out, you may still receive essential service-related communications.

How We Share Your Information

As a matter of policy, we do not sell, rent, or trade your Personal Information. We will not disclose your information in a manner inconsistent with this Privacy Policy except as required by law or government regulation.

We may share Personal Information with trusted third-party service providers (such as logistics or technical partners) who are contractually obligated to maintain confidentiality and use the information solely for service-related purposes.

Ensuring Information Is Accurate and Up to Date

We take reasonable steps to ensure that the Personal Information we collect, use, and disclose is accurate, complete, and up to date. However, this depends largely on the information you provide.

  • Notify us of any inaccuracies in your Personal Information
  • Inform us promptly of changes to your contact or business details

How We Protect Your Information

We employ administrative, technical, and physical safeguards designed to protect Personal Information from unauthorized access, misuse, loss, or disclosure.

By using our website or providing Personal Information, you agree that we may communicate with you electronically regarding security, privacy, or administrative matters.

While we use commercially reasonable measures to protect your information, no system is completely secure. Any information transmitted to us is done at your own risk. In the event of a data breach, we may notify affected users electronically where appropriate.

Your Choices About Your Information

1. Email Communications

You may opt out of promotional emails at any time. However, you may still receive non-promotional, service-related communications.

2. Changing or Deleting Your Personal Information

You may request access, correction, or deletion of your Personal Information by contacting us at
export@higensports.com.
We will make commercially reasonable efforts to comply, subject to legal and operational requirements.

3. Declining to Provide Information

You may choose not to provide Personal Information; however, this may limit our ability to provide certain services.

Links to Third-Party Websites

Our website may contain links to third-party websites. These links do not constitute endorsement or affiliation. We do not control third-party websites and are not responsible for their privacy practices. We encourage you to review their privacy policies before providing any information.

Notification Procedures

We may provide notifications via email, written notice, or prominent posting on our website, at our discretion and in accordance with applicable laws. You may opt out of certain communications as described in this Privacy Policy.

Phishing or Fraudulent Emails

If you receive an unsolicited email claiming to be from Higen Sports requesting sensitive information such as passwords or payment details, it is likely fraudulent. We do not request such information via email. Please do not respond and contact us immediately.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

📧 Email:
export@higensports.com
🌐 Website:
www.higensports.com